Returns & Exchanges
At The Original Pink Box, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit for your workspace, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all tools, accessories, and manuals are included to qualify for a full refund.
- 3.Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.